Policies & Disclaimers
"Parts Are Our ONLY Business" Policy
Goal: To provide you, our customer,
with prompt, knowledgeable, and courteous assistance
in obtaining replacement parts at fair prices
for your Winnebago and Itasca (including all subsidiary
lines) built recreational vehicles.
Store Hours: 8:00 am to 5:00
pm Monday through Friday CST. Closed major holidays.
Customer Responsibility: Provide
accurate and complete motor home identification(see
ID Help), that is, Model Year,
Model Number, and Motor
Home Serial Number, and accurate and
complete Shipping Address and
Phone Number for destination
of parts shipment.
Payment Methods: MasterCard,
Visa, Discover, C.O.D. shipment, or payment in
Prices: Subject to change without
notice or obligation.
Shipments: Originate from our
own warehouse and/or vendor drop ships. Carriers
are United Parcel Service, Federal Express, and
various motor freight carriers. Customers may
also pick up their orders at our Hanlontown, Iowa
location and save shipping costs.
Placing Orders: YOU DO NOT HAVE TO GIVE
US PART NUMBERS WHEN ORDERING (except
catalog items). You (or your service technician)
do need to identify your vehicle and be able to
describe the parts needed, such as, location on
the vehicle, function, size, configuration, etc.
Order Status: Can be checked
anytime by contacting our Parts Department.
What to do When Your Order Arrives:
Examine the container for damage before accepting
it from the carrier, and note any items of concern
on the bill of lading or with the delivery person.
Then be sure to inspect your order promptly, and
contact our Parts Department if you have any concerns.
Returns/Exchanges: Must be made
within 30 days and may be subject to a restocking
fee. Prior authorization is required. Contact
our Parts Department.
Warranties/Guarantees: Are extended
by part manufacturer and administered by us. Coverage
is generally limited to repair or replacement
of the item which is proven to be defective in
parts or workmanship. Not covered are failures
resulting from misuse, negligence, alteration,
accident, fire, or environmental decay. We are
not liable for consequential damages.
Customer Appreciation: We value
each and every customer, and we strive to provide
the best service we can on each and every order.
You will ALWAYS speak to a human
being when you call us during business hours.
www.WinnebagoParts.com is a subsidiary of Mobility
R.V., Inc., 818 Highway 9, Hanlontown, Iowa 50444.
We are an independently owned and operated Iowa
small business and are NOT owned by Winnebago
Winnebago and Itasca, along with ALL of their
product names, are all trademarks of Winnebago
Industries, Inc. in Forest City, Iowa.
Renault is the registered Trademark for the French
auto manufacturer, Renault SA. (Formerly Regie
Nationale des Usines Renault)
All content and images on this web site are copyrighted
by Mobility R.V. or their respective owners. Reproduction
1-800-933-7742 or 641-896-2222 (outside the
Monday through Friday 8:00 am
to 5:00 pm CST (closed major holidays)
Call us by 2:00 pm CST for same day shipping!
Next day air freight is available with UPS and