Q: Is www.winnebagoparts.com
part of Winnebago Industries?
A: No. It is part of Mobility R.V., Inc. which
is an independently owned and operated business
in Hanlontown, Iowa.
Q: Where is Hanlontown, Iowa?
A: It is in North Central Iowa approximately halfway
between Des Moines, Iowa and Minneapolis, Minnesota
on Interstate 35. Our location is just a few miles
from the Winnebago factory in Forest City, Iowa.
Q: Why should I buy my parts from you?
A: In a single word... experience. No one in the
RV business knows your Winnebago built product
like we do. The owner of our company is a former
Winnebago employee who held positions in engineering
and service, and his partner was also employed
at Winnebago in the Parts Sales Department before
starting Mobility R.V., Inc. in 1989. The team
at our company has over 60 years combined Winnebago
parts and service experience and is dedicated
to the parts business and customer satisfaction.
Our parts administrators are factory-trained,
and our computer system is linked directly to
the Winnebago factory. Our close proximity to
the Winnebago factory, and our close personal
relationships with the people there are of major
benefit to our customers. No other dealership
is "closer" to the factory than we are!
Q: May I make a parts inquiry via email
from your web site?
A: Yes! Email is welcome and is answered daily
during business hours. However, we would prefer
that you call us for the most personalized parts
service available anywhere!
Q: Why do you need to know my name and
vehicle ID when I email you?
A: We need your vehicle information so that we
may quote you the right part the first time. No!
They're not all the same. We need your name so
that we may track your quote in our computer system.
This makes it easier to convert your quote into
Q: Will I get one of those automated answering
systems when I call Mobility R.V.? You know, the
kind where you press "1" for this and
press "2" for that, which eventually
leads me to a voice mailbox?
A: You DEFINITELY will NOT!! You will only talk
to real people at our store.
Q: Do you sell new and used motor homes?
A: No. The parts business and getting you the
parts you need is our only business... period.
Q: Can I get parts for my Renault powered
LeSharo from you?
A: YES! We are the exclusive importer of parts
for these vehicles for Winnebago. Most all parts
are in stock and ready to ship... most can be
shipped the same day if you place your order by
2:00 pm CST. Specify air freight by UPS or FedEx
for faster delivery.
Q: I need to contact Winnebago Industries
in regard to a warranty question on my motor home.
How can I contact them?
A: Winnebago Owner Relations Department may be
called at 800-537-1885 or 641-585-3535 during
business hours Monday through Friday.
Q: I am restoring a vintage 1969 Winnebago
motor home and need restoration parts. Can I get
the factory original parts from Mobility R.V.?
A: Obtaining parts for any pre-1975 model is indeed
a challenge as there is no parts documentation
available. Call us with a description of what
you need, and we will see if that item or a newer
replacement style part is available.
Q: Do you carry parts for the Dodge chassis
used on older Winnies?
A: No. Check the chassis
parts section of our web site for additional
information on this.
Q: What types of payment to you accept?
A: We prefer MasterCard, Visa, Discover or money
orders/bank drafts. We will ship some orders COD.
A service fee will apply for COD orders. Call
for details if you need this method of payment.
Q: Do you offer discounts to Good Sam
and W.I.T. members?
A: We don't play that pricing discount game like
so many others do... mark up the prices so that
everyone can have a "discount". We offer
you our best price the first time you ask... no
matter who you are or what club you belong to,
if any. We do offer real savings in our "Monthly
Specials" section of this web site.
Q: What shipping methods do you use?
A: FedEx and UPS are our two major carriers and
offer several levels of service, including next
day delivery. We use common carrier truck freight
for shipping extra large or heavy items.
Q: I am concerned about sharing my personal
information with you. I do not want my name on
any more lists as I get too much "spam"
and "junk mail" now. Do you sell or
share my personal information?
A: NO!!! We use your information in regards to
you and your order only. WE WILL NEVER
SELL OR GIVE YOUR NAME TO A SPAMMER, PHONE SOLICITOR,
OR JUNK MAILER... PERIOD.
|Decals in Front Lobby
|Typical Warehouse View
|Trans-axle Test Stand
|Parts Storage Warehouse
|Engine Test Stand